MUDNAAZ TERMS OF SERVICE
Welcome to MUDNAAZ store owned and operated by MUDNAAZ INC. These Terms of Service ("TOS") govern your use of our website www.mudnaaz.com, and any services or products provided by us.
1. Acceptance of Terms
By using our website, purchasing our products, or using our services, you agree to be bound by these TOS. If you do not agree to these TOS, please do not use our website or services.
2. Intellectual Property
All content on our website, including text, images, graphics, and logos, is the property of MUDNAAZ or its licensors. You may not reproduce, modify, or distribute any content from our website without our prior written consent.
3. Product Descriptions and Pricing
We strive to provide accurate product descriptions and pricing information. However, we reserve the right to correct any errors or omissions, and to change prices at any time without notice.
4. Print on Demand Products & Third Party Suppliers:
- Our print and demand products are designed and not owned by MUDNAAZ.
- We have partnered with third-party suppliers to offer a wider range of products.
- The third-party supplier is responsible for the production, packaging, and shipping of our print and demand products.
Product Quality and Defects:
- We strive to provide high-quality print and demand products and other range of products.
- However, due to the nature of print and demand products, there may be variations in quality or defects.
- If you receive a defective product, please contact us within 7 days of delivery.
Limitation of Liability:
- We are not responsible for any damages or losses arising from the use of our print and demand products.
- Our liability is limited to the purchase price of the product.
Third-Party Products:
- In addition to our print and demand products, we also offer other wider range of products on our shop fulfilled by third-party suppliers.
- MUDNAAZ " act as a intermediary, partnering with external suppliers to source products. We collect payment from customers in advance and then proceed to purchase the item on their behalf." The supplier ships the product directly to you and MUDNAAZ is not responsible for the quality, safety, or suitability of these products.
-By partnering with a third-party supplier, we're able to offer a wide range of print on demand products without holding any inventory. This allows us to focus on designing unique and stylish products for you all under one roof!
By purchasing these products, you acknowledge that you have read and understood the terms and conditions of the third-party supplier.
5. Payment Terms
We accept various payment methods, including credit cards and online payment services. By submitting your payment information, you authorize us to charge your account for the purchase amount.
6. Shipping and Delivery (Domestic)Â
We will make reasonable efforts to ship products within the estimated delivery timeframes. However, we are not responsible for delays or failures in delivery due to circumstances beyond our control.
International Shipping and Delivery
1. MUDNAAZ ships worldwide, covering over 200 countries and territories.
2. Delivery times vary depending on location, typically taking 15 - 45 business days.
3. Tracking information will be provided for all international shipments.
Customs Clearance and Import Duties
1. MUDNAAZ is not responsible for customs clearance, import duties, or taxes levied by the destination country.
2. Buyers are responsible for complying with their country's customs regulations and paying any applicable duties or taxes.
3. MUDNAAZ provides necessary documentation, but clearance and compliance are the buyer's responsibility.
Return and Refund Policy (International)
1. Returns accepted within 30 days of delivery.
2. Items must be in original condition, with all tags attached.
3. Refunds processed within 10 business days of receiving returned items.
Payment and Security (International)
1. Secure payment processing via credit/debit cards, PayPal, or bank transfer.
2. No refunds or exchanges for canceled orders.
3. MUDNAAZ reserves the right to cancel orders.
Disclaimer (International)
1. MUDNAAZ is not liable for delays, losses, or damages caused by international shipping or customs clearance.
2. Products sold as-is; no warranties.
3. By placing an order, buyers agree to these terms.
7. Returns and Exchanges (Domestic)
Our return and exchange policy is outlined in our Returns and Exchanges Policy document. By making a purchase, you acknowledge that you have read and understood our return and exchange policy.
8. Disclaimer of Warranties
We make no warranties, express or implied, regarding the quality, safety, or suitability of our products. You assume all risks associated with the use of our products.
However, we want to assure our customers that we take great care in sourcing and importing our products all around the world. All of our products are carefully selected and imported from reputable suppliers to ensure high-standard quality fabrics and materials. We strive to provide our customers with products that meet their expectations, but we cannot guarantee their performance or suitability for specific uses.
By purchasing from us, you acknowledge that you have read, understood, and agreed to this disclaimer. If you have any questions or concerns, please don't hesitate to contact us."
9. Limitation of Liability
In no event will we be liable for any damages, including but not limited to incidental, consequential, or punitive damages, arising out of or related to your use of our website or products.
10. Governing Law
These TOS will be governed by and construed in accordance with the laws of CANADA/ ONTARIO. Any disputes arising out of or related to these TOS will be resolved through binding arbitration.
11. Changes to TOS
We reserve the right to modify or update these TOS at any time without notice. Your continued use of our website or services will be deemed acceptance of any changes to these TOS.
By using our website or services, you acknowledge that you have read, understood, and agreed to be bound by these TOS.
Contact Us
If you have any questions or concerns about these TOS, please contact us at info-mudnaazboutique@mudnaaz.com.
